Terms & Conditions
All the information you need to know when shopping with us.
When You Order
When you place an order with Studio Lingerie and Resort:
We will acknowledge your order by e-mail upon receipt of your order and payment. This e-mail will be your invoice and include details of your order, your payment details including postage & packaging costs. Post and packaging costs are calculated automatically by the system, based on delivery location and number of items. Please ensure that your e-mail address is correct.
Most items on the website are currently in stock and we will endeavour to fulfil your choice of garment, size and colour. If there are any problems with any of these we will inform you immediately by e-mail or phone and offer an alternative to you without prejudice.
Please note that the pictures shown are an illustration of the garments only and that the laces and trims may vary.
Dispatch the goods to your specified address by your chosen postage method within 3-5 working days of receipt of your order.
Your order will be sent in a plain envelope/packet. Larger orders may be sent in two or more packets.
Returns Policy
Any unwanted items must be sent back at the customer's expense in original packaging and conditions with all labels attached. If you wish us to give you a quote for this please send us an e-mail at studiolingerieandresport@gmail.com or otherwise return the goods:
8 King Street, Southwell, Nottinghamshire, NG25 0EN.
Privacy Policy
Our privacy policy consists of the following statement:
The information we collect from customers is only used to process and deliver an order.
The information we collect consists of the information supplied by customers at the point of sale.
This information is:
Customers name.
Customers address.
Recipients name and address (optional).
Customers Phone Number.
Customers Email Address.
Date of all transactions including refunds.
No Credit/debit card information is accessed by Studio Lingerie and Resort.
The information we have will be as accurate and up to date as your last transaction with us. You can check the information that we hold about you by e-mailing us. If there are any mistakes or inaccuracies we will delete or correct it immediately.
We will not release or sell any information to any third party......ever.
Contact Us
Business Name: Studio Lingerie and Resort
Email: Studiolingerieandresort@gmail.com
Phone: 01636 813077
Address: 8 King Street, Southwell, Nottinghamshire, NG25 0EN.